Audience

Making content people feel understood by

The strongest reaction a short video gets is not admiration. It is recognition — the sense that someone described your exact experience.

There is a particular response creators chase without naming it: the viewer who stops, watches twice and sends it to someone with no message attached. That response is recognition, and it comes from accuracy, not from production quality.

Specific is what makes it land

General statements about an experience produce agreement. Specific details produce recognition.

"Getting ready takes ages" is agreeable and forgettable. The precise, small, slightly embarrassing detail — the thing you assumed only you did — is what makes someone sit up. The specificity is the whole effect. Generalising to include more people reliably reaches fewer.

Observe rather than invent

Material that feels true usually is. The detail you actually noticed yesterday will outperform the one you constructed because it seemed relatable.

Audiences are good at detecting the difference, even when they cannot articulate it. Invented relatability reads as performance, and performance invites judgement rather than recognition.

Include yourself

There is a sharp line between content that says "this happens to us" and content that says "look at these people". The first creates belonging. The second creates an out-group, and some of your audience will be in it.

If the video involves a shortcoming, make sure you are visibly inside the group it describes.

Punch at situations, not people

Humour about a frustrating circumstance is shared. Humour about a type of person is at somebody's expense, and the people being described are watching.

The quickest check: imagine the person most clearly depicted seeing this. If the honest reaction is "that is exactly it", you are fine. If it is embarrassment, reconsider.

Respect is not caution

Treating your audience carefully does not mean being bland. It means not using them as material.

Real opinions, real frustrations and real disagreements all have a place. What does not is turning identifiable people into a punchline for reach — a trade that works once and costs trust permanently.

What recognition does

Content people feel understood by gets shared differently. It is sent privately, one person to one person, with the implicit message "this is us".

That kind of sharing builds an audience that stays, because the relationship started with being seen accurately rather than being impressed.

More on audience
The book

Zero to 1 Million Views

Turn everyday ideas into clearer, more engaging videos. Build your foundation in filming, hooks, storytelling and understanding your audience — one practical skill at a time.

Book in development. Publication details will be announced.